Cookies are small text files that a website saves on your device (computer, phone, tablet) when you visit. They let the website recognise your device on subsequent visits and remember things about you, such as your preferences or what you have done on the site.
Cookies set by the website you are visiting are called "first-party cookies". Cookies set by other organisations whose services are embedded in or used by the website are called "third-party cookies".
We use cookies to:
We do not use cookies to track you across other websites for advertising purposes, and we do not sell cookie data to anyone.
These cookies are essential for the website to function. Without them, services such as the cookie consent banner, the client portal login, and form submissions would not work. They cannot be turned off.
Legal basis: our legitimate interest in operating a functional website and your contract with us where you are a registered user.
These cookies remember choices you make to give you a better experience (for example, your language preference). They are not strictly necessary but they make the site easier to use.
Legal basis: your consent.
These cookies help us understand how visitors use the website by collecting and reporting aggregated, anonymised information. We use this to improve the site.
Legal basis: your consent.
These cookies protect users and the website from threats such as cross-site request forgery, brute-force login attempts, and bot traffic. They are essential to the security of the client portal.
Legal basis: our legitimate interest in protecting the website and our clients.
We do not use advertising or tracking cookies.
The specific cookies we set may change over time. The table below lists the main ones in use as of the effective date of this policy.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
pcg_cookie_consent | Records your consent choice for the cookie banner | Strictly necessary | 12 months |
| Authentication cookie | Identifies you as a logged-in user across pages of the client portal and administrative area | Strictly necessary | Session, or up to 14 days where "remember me" is selected |
| Session security token | Protects logged-in sessions from tampering and cross-site request forgery | Strictly necessary | Session |
| User preference cookie | Remembers display preferences inside authenticated areas (such as menu state) | Functional | Up to 12 months |
| Analytics cookie | Distinguishes unique visitors and helps us understand how the site is used (only set if analytics is enabled and you have consented) | Analytics | Up to 24 months |
| Short-term analytics cookie | Distinguishes visitors over a 24-hour window for short-term traffic analysis | Analytics | 24 hours |
If we add new cookies or change the purpose of existing ones, we will update this table.
Besides cookies, we may use:
You have several ways to control cookies.
The first time you visit our website, you see a banner asking whether you accept all cookies or only essential ones. You can change your choice at any time by clearing your browser cookies for our domain — the banner will reappear on your next visit.
Most browsers let you block or delete cookies through their settings. Here is where to find them:
If you block all cookies, parts of the website may not work properly. The client portal, in particular, requires authentication cookies to function.
If we use a third-party analytics service that provides a public opt-out tool, you can install that tool to prevent it from collecting your data. Where opt-out is offered through our cookie banner, choosing "Essential Only" instead of "Accept All" will also disable analytics cookies for your visit.
Some browsers allow you to send a "Do Not Track" signal. There is no industry standard for how websites should respond to this signal. We respect your cookie consent choice as expressed in our cookie banner; we do not separately respond to Do Not Track signals.
We may update this Cookie Policy from time to time. The "Last updated" date at the top tells you when. Significant changes will be notified through a banner on the website.
Questions about cookies? Contact our Data Protection Officer at compliance@premiumcapitalgh.com or write to us at 8th Floor, One Airport Square, Airport City, Accra, Ghana.